Is your Netgear Orbi satellite not connecting to the Orbi router? Oops! Looks like you’re in trouble! But, worry not! It’s not like this issue can’t get resolved. Mentioned below are the top troubleshooting steps that will help you sync your Orbi satellite to the router without any hassle. So, wait no more, and read on.
Why is Your Orbi Satellite Not Connecting to the Router?
Before you get down to the troubleshooting steps, let’s first discuss what might have led to the issue that you’re facing at hand:
One of the major reasons why your Netgear Orbi satellite isn’t connecting to the router is because of the distance between both devices. If the distance between your WiFi devices is too much, then you are bound to face technical issues.
Chances are that you have pressed the Sync button on the satellite, but forgot to do the same on the Orbi router. This is another reason why you are facing issues while trying to sync your Netgear Orbi devices.
An outdated firmware can also prevent your Netgear Orbi satellite from connecting to the WiFi router.
There is a possibility that the wall socket into which you plugged your Orbi router is damaged. Think about it – if the first step on the ladder is wobbly, then will you even be able to climb all the way up?
Last but not least, your Netgear Orbi satellite is damaged.
Resolved: Netgear Orbi Satellite Not Connecting to Router
Here are the troubleshooting steps that’ll help you in resolving the Netgear Orbi satellite not connecting to router issue:
Place Your Orbi Devices in Close Proximity
If you want to successfully sync your Netgear Orbi router and satellite, then shorten up the distance between them. Make sure that both your WiFi devices are placed in close proximity. But, not close enough! Otherwise, their WiFi signals might clash and lead to various other technical issues that you aren’t prepared to face.
Press the Sync Button on Both Orbi Devices
Are you sure that you pressed the Sync button on the Orbi router right after you did the same on the Orbi satellite? No? And, there! You just found out why your Netgear Orbi satellite and router are not syncing. Thus, make sure that you press the Sync button on the Orbi router as well as the satellite to fix the issue.
Update the Firmware of the Orbi Router
We all know to what extent an outdated firmware can go. Chances are that your Orbi devices are refusing to sync because of an outdated firmware. Therefore, follow the guidelines mentioned below and update the firmware of your Orbi device right away:
Switch on your PC and open up an updated web browser on it.
Access orbilogin.com and enter the default login details to log into your Orbi.
Go to Settings and click on the Firmware Update button to update your Orbi.
After updating the firmware, try to connect the Orbi satellite to the router. Still no luck?
Note: In case you face any issues while trying to update your device by via orbilogin, then download the Orbi app on your phone to perform Netgear firmware update.
Reset Your Netgear Orbi Devices
If none of the aforementioned steps work for you, then perform a quick reset process. Perhaps resetting your Orbi router and satellite is the only thing left that will work in your favor. Once you are done resetting your Netgear Orbi devices, try to sync them from scratch.
The Bottom Line
This was all about how to troubleshoot the Netgear Orbi satellite not connecting to router issue. We hope that the steps mentioned in this article helped you in resolving the issue. In case they did, then we would love to read all about your experience through the comments section below. Feel free to share!